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Client Manager
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Newport
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£28,000 - £30,000
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Sales
Ref:
548
Date Posted:
Monday 02 Nov 2020
Lucid Recruitment are currently recruiting on behalf of a company based in Newport who are seeking a Client Manager/ Account Manager who is fluent in Spanish and Portuguese.
Roles and responsibilities
To act as a leading point of contact to a designated client base regarding all products and services
To lead on new client implementations. Project management and post-sales support for the sales team in the implementation of new partnerships
To oversee the production and distribution of quality, accurate reporting internally and externally
To become an expert on the company's products and gain an in-depth knowledge of the European leasing industry
Identification of trends, analysis of portfolio data and initiation of corrective measures to ensure, develop and expand long-term partnerships with customers
To design and deliver product training programmes to clients, at all levels within their business
To self-generate continuous improvement ideas both internally and externally
To identify and execute additional revenue opportunities
To support the commercial development and management of designated client accounts
Building and maintaining strong relationships with existing clients
Coordination/cooperation with the relevant internal departments in order to meet the needs of the client quickly and accurately
Requirements
Fluency in Spanish, Portuguese, and English
Professional experience in account management
Strong ability to work in a team as well as a self-motivated and independent working style
Sense for continuous development of internal processes and working methods
Must be analytical and have an acute attention to detail
Excellent problem-solving skills, proactive attitude to change
Convincing communication, strong presentation style and confident appearance at different interfaces in dealing with contact persons up to C-level level
Excellent organisational and time management skills
Advanced knowledge of Microsoft Office, especially Excel
Must be willing to travel nationally and internationally in order to meet with clients