Client Manager - Newport

£28,000 - £30,000 - Sales
Ref: 548 Date Posted: Monday 28 Sep 2020
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Lucid Recruitment are currently recruiting on behalf of a company based in Newport who are seeking a Client Manager/ Account Manager who is fluent in Spanish and Portuguese. 
 
Roles and responsibilities
  • To act as a leading point of contact to a designated client base regarding all products and services
  • To lead on new client implementations. Project management and post-sales support for the sales team in the implementation of new partnerships
  • To oversee the production and distribution of quality, accurate reporting internally and externally
  • To become an expert on the company's products and gain an in-depth knowledge of the European leasing industry
  • Identification of trends, analysis of portfolio data and initiation of corrective measures to ensure, develop and expand long-term partnerships with customers
  • To design and deliver product training programmes to clients, at all levels within their business
  • To self-generate continuous improvement ideas both internally and externally
  • To identify and execute additional revenue opportunities
  • To support the commercial development and management of designated client accounts
  • Building and maintaining strong relationships with existing clients
  • Coordination/cooperation with the relevant internal departments in order to meet the needs of the client quickly and accurately
Requirements 
  • Fluency in Spanish, Portuguese, and English
  • Professional experience in account management
  • Strong ability to work in a team as well as a self-motivated and independent working style
  • Sense for continuous development of internal processes and working methods
  • Must be analytical and have an acute attention to detail
  • Excellent problem-solving skills, proactive attitude to change
  • Convincing communication, strong presentation style and confident appearance at different interfaces in dealing with contact persons up to C-level level
  • Excellent organisational and time management skills
  • Advanced knowledge of Microsoft Office, especially Excel
  • Must be willing to travel nationally and internationally in order to meet with clients