Client Services Executive
Our client is one of Europe’s largest large format print manufacturers in the UK, delivering Print Excellence since 1976. We are dedicated to pushing the boundaries of print technology and providing our customers with the best opportunities to deliver their print campaigns, from creative conception, right through to installations and fulfilment. In August 2019 we became part of a world-leading provider of bespoke immersive experiences for brands and retailers.
An opportunity has arisen to join our Client Services team, based in Cardiff, just a 5-minute drive from the A48M / M4 motorway with free on-site staff parking.
We are keen to speak with candidates with experience of managing key client accounts gained within the print industry, however, applicants with a proven track record of delivering excellent customer service will also be considered.
Role overview
Responsible for developing and maintaining exceptional communication with our clients and internal colleagues.
Supporting the processing of all customer orders into planned jobs.
Providing administrative support of the planned schedule and material availability.
Generating system paperwork such as job cards for production instructions and any other instructions that may be relevant such as spreadsheets for accurate and efficient production.
Retrieving matrix prices and estimate costs.
Please note that you will be contacted via telephone and/or e-mail throughout the recruitment process, therefore please check your e-mails regularly (including junk folder).
Due to the high number of applications, we receive, we regret we are unable to contact everyone who is not selected for an interview, however, if you would like feedback on your application please submit a message.