Mobile Cleaning Supervisor - Swansea

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£21,800 - Facilities
Ref: 704 Date Posted: Wednesday 26 Jan 2022

Monday to Friday (plus occasional weekends)

40 hours per week (plus additional hours where needed)

Split Shifts (early morning, daytime and evenings)

On-call responsibility as part of a rota

You will need excellent communication skills, flexibility to work and calmness under pressure. The role covers multiple sites during a day, covering planned and unplanned absence and some working across split shifts. This role is a hands-on cleaning position as well as a supervisory role. Your supervisory duties may include interviewing, inducting and training new starters as well as coaching existing employees, where necessary

Responsibilities:

  • Act as first point of contact to cover holidays and/or troubleshoot any issues
  • Support the Area Manager to manage the contracts with customers, handling any queries that arise and finding solutions
  • Assist the Area Manager with any employee issues, where necessary
  • General cleaning duties including, but not limited to; dusting, mopping, hoovering, emptying bins, deep cleans
  • Operate a range of machinery including scrubber driers, buffing machines plus those to strip and seal floors
  • Supervise Trial Clean interviews for potential new cleaners, as required
  • Help train and develop new starters and existing colleagues as appropriate
  • Previous experience of cleaning in commercial premises would be advantageous but is not essential
  • Supervisory experience is desirable
  • Other ad hoc duties, where needed, to support the business

Person Specification:

  • Confident interpersonal and verbal communication skills
  • Problem solving skills and ability to think on your feet using your initiative
  • Ability to plan and prioritise a busy work schedule
  • Keen eye for detail, accuracy and high standards
  • Motivated to deliver great customer service
  • Flexible approach to work outside of the standard 9-5
  • A desire to learn and continually develop yourself and others

A Full driving licence is essential as this role involves daily independent travel in a company vehicle

Successful applicants will be required to undertake a Enhanced DBS check.